• The Team
    • Jennifer
  • Our Company

    See Our Video
    Video

    What Our Clients Say...

    "NorCal Swim Shop has been with Mark Diekroetger for over 20 years.
    Complete Business Services is honest, sincere, reliable and up to date on information necessary to keep our business current with tax laws, and anything else we need in the ever changing business environment. I rely on Mark and CBS and they have never let us down."
    Craig Dillingham, CEO

     

  • Consultation

    There’s an old saying – “Those who fail to plan, plan to fail.”consultation
    Are you benefiting from a Business Plan? Do you have 1-5 year financial predictions for your business?
    Get a clear picture of your business’ financial health. And more importantly, avoid any costly surprises.
    We are more than happy to review your financial statements or other business matters, and offer ways to:
    • help improve your profitability – by assisting in the interpretation of your financial records and reports
    • help control unnecessary spending – by analyzing your expenses
    • avoid costly money leaks – by reconciling your bank statements
    • uncover opportunities – by suggesting new procedures and/or programs to increase your productivity.

    Have trouble reading financial statements? No problem – we will walk through each step with clear and simple explanations.

    If you want to manage your business more efficiently, we are just a phone call away.
  • Taxes

    the office
    We know that Taxes are everyone’s least favorite subject.

    But we also know, being proactive can save you time and money in the long run.
    Your business needs comprehensive tax planning and preparation
    and that’s what we provide for all tax returns:
    • Federal, state and local taxes
    • Sales taxes
    • Property taxes
    • Unemployment taxes
    We prepare all necessary documents to protect your interests. We partner with you, to make tax prep and payment as easy as 1-2-3.
    A full-service tax office.
    If anytime during the year you have a tax question or concern, call us. We are here to help. Our goal is to provide you tax peace of mind.
    In fact, we suggest meeting in June or July for mid-year tax review and planning session. This is one of the best ways you can prepare for next tax season. (And avoid nasty surprises at the end of the year.)
  • Payroll

    the office

    Fast, efficient and trouble-free.


    We partner with our sister company, The Payroll Factory (owned and operated by Renee Diekroetger) for a confidential, cost-effective payroll service:
    • eliminate the tedious chore of payroll processing
    • save time and money with our online services
    • enjoy peace of mind on paydays and year end

    The Payroll Factory produces professional, computer-generated checks for your employees and all related tax agencies and other payments, along with a wide variety of available payroll reports and analyses. It is a smooth and worry-free function of your business!
    Enjoy peace of mind knowing that we will prepare all your:
    • payroll quarterly 941’s
    • state unemployment reports
    • federal and state tax deposits
    • federal unemployment report
    • and W-2’s.

    Save Trees and office space – We will provide a disk containing all of your information for a 12-month period, which cuts down the need for filing paperwork and storage!

  • Quickbooks

    quickbooks

    We take the “headache” out of bookkeeping.
    If you are like most of our clients, you use Quicken or Quickbooks for daily record keeping.

    We can help you set up and maintain your books, so that when it comes time to do the advanced accounting like Journal entries and detail for general ledgers, we can step in and make sure you get the reports you need for an accurate picture of your business finances.

    Yes, we have qualified Quickbooks accountants, who can painlessly structure your system to flow smoothly from your office to ours! We will do as much or as little as you require, whether you have in-house staff or are doing it yourself. We will work with you so you spend less time on the record keeping and more time on doing what you do best … running your company.

  • Online Accounting

    Paperless Books – Online

    • Access your bookkeeping and accounting information anytime you need it
    • Get graphs that map your financial status for a quick assessment
    • Save paper and filing space
    • Print only the statements you need when you need them

    All your accounting information at your fingertips. Just log in through the Client Log In on our website.

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    Exp Pie chart

  • Bookkeeping

    the office

    We offer a FLAT RATE SERVICE
    (No add-on billing)

    Full Service Bookkeeping and Accounting
    all the information and timely reporting you need to effectively run your business.


    Monthly Reporting
    You get simplified, easy to read monthly reports and statements to provide a quick and accurate picture of your business activity.

    Monthly Operating Statements
    A timely breakdown of sales, cost of sales and expenses; known as a Profit and Loss Statement.

    Balance Sheet
    You will have an accurate summary of your total business assets, liabilities and net worth – the tools you need to make sound decisions about capital expenditures and how to improve profits.

    Bank Reconciliation
    We carefully compare and proof your bank account statement to your checkbook balance each month to ensure you are working with the correct total.

    General Ledger Report
    A record of the dates, check numbers, payees and amounts of all expenses within each of your business accounts. Whether you prepare your records by hand or software accounting system, this report will provide you with the assurance that your accounting information is accurate.

    All this and more can be conveniently accessed online

  • Online accounting

    If you are ready to take advantage of of online accounting, we can help you. See Online for more.

    New tax info for 2013

    If you have concerns call us for an explanation of changes in the tax code that may affect you.

     

    We're on Facebook

    Please visit and "like"our page. "Go Now"

  • Client Log in

    Link to log in page of portal.
  • Directory

    707.255.8353Phone:
    707.255.1525
    FAX:

    Jennifer Ramierez
    Office Manager, x110 - email

    Mark Diekroetger
    Owner, x113 - email

    Cristal Villasenor
    Account Manager, x117 - email

    Audra Davis
    Account Manager, x115 - email


    our address

    Office
    1135 Jefferson Street
    Napa, CA 94559

    Google Map


    Stay in touch

    The Team
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  • About Complete Business Services

    the office

    Helping Small Business Maintain Big Profits

    Mark Diekroetger, owner, is a degreed account and an Enrolled Agent with over 25 years experience. Complete Business Services has been partnering with its clients for over 20 years.

    Mark and the CBS staff are members of many professional organizations, including:
    National Association of Small Business Accountants
    National and the California Societies of Enrolled Agents
    Association of Certified Tax Preparers and the California Society of Accounting and Tax Professionals
    QuickBooks Professional Advisors Program

    Everyone at CBS is committed to his/her clients and are strong supporter of the community.
    We are on-going members of the Professional Assciation of Small Business Accountants • Napa Sunrise Rotary • Napa Business Network
    logos

    Here is what one client said about us...


    "Complete Business Services and The Payroll Factory have been my one stop shop for accounting and payroll since 2004. I can take care of business knowing my books are being done right!"

  • Our Team

    Mark

    Mark Diekroetger, Accountant & Tax Advisor, EA, Owner

    Mark is a degreed accountant and an Enrolled Agent with over 25 years experience. He founded Complete Business Services 20 years ago and has been helping clients in the North Bay Area with accounting and tax services. Focusing on small businesses, Mark stays current on accounting and tax law changes, to avoid ugly surprises at the end of a fiscal year. "We are very proactive, and provide as much information as our clients need and want throughout the year. We take care of your books, so you can take care of your business."

     

    jennifer

    Jennifer Ramiez, Office Manager

    Jennifer is the first person most of our clients meet when they come to the office. She has been with Complete Business Services for 9 years and knows all of our clients and their special needs. Her upbeat personality, helpful attitude and experience sets the tone for our “service first” attitude. Jennifer is responsible for assisting our clients through the tax preparation process. In this capacity she sets appointments, manages the tax software, monitors client status in the process and informs them upon completion of their tax return. Because of her experience with client needs Jennifer directs clients to the proper associate to assist them as needed.

     

    Audra

    Audra Davis, Senior Account Manager

    Audra has been with Complete Business Services for 26 years. She earned a BA in Business with a major in accounting. Her vast experience with small business accounting and related tax matters makes her an invaluable resource to her clients. Audra is a problem solver whose skills allow her to assist the clients to stay focused on their business objectives. As an audit manager Audra prepares adjusting entries for yearend closings, interacts with the tax area, confirms bank reconciliations, is expert in sales tax issues and maintaining fixed asset records. She is a Quickbooks Pro Advisor who can save you from a lot of headaches.

     

    Cristal

    Cristal Villasenor, Account Manager

    Cristal handles all aspects of providing an accurate monthly financial statement to her clients. She is a valuable resource to her clients regarding accounting entries, Qucikbooks operation and corporate estimates. Cristal is experienced in Sales Tax and 571-L-Business Property Tax preparation and issues. Cristal is fluent in Spanish, has been with Complete Business Services for 5 years and has her Associates Degree in accounting.